Welcome to Gear Pillow Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem.
"We have your back"
Basic Buyer Protection ensures you will receive your item on time and as described. For certain countries, we provide Advanced Buyer Protection with one-year service guarantee for email.
1. Basic Guarantees
- If you didn't receive your product or it is significantly different to the description, we guarantee to refund your payment. See "Return Policy" here.
On Time Delivery Guarantee
- We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date. See "We Ship Worldwide" here.
2. Advanced Guarantee
- Our sellers cooperate with several local Warranty Service Provider and offer one-year service guarantees for every email sold. This warranty is limited to certain countries, and may be selected or automatically added to your purchase.
Still have questions?
Hours of operation for customer support are M-F 9am-5pm PST. We do our best to respond to every inquiry within 1 business day. Please check your junk or spam folder if you have not received a response.
Send us your case via "Contact Form" to fix your claims Asap!