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    GearPillow.com works with manufacturers and artisans across the world to source the coolest products at the prices that suit you. 

    This results in all our orders being shopped to you from across the world - from Thailand and China to Morocco. However we do ensure we can track our orders for your extra piece of mind.

    We ship worldwide to most countries. 

    Standard Shipping

    • For orders greater than $75 USD, standard shipping is free worldwide.
    • For orders less than $75 USD, standard shipping is a flat rate of $7.95 USD and is delivered via USPS in the United States (your local carrier will be used outside of the USA).
    • Custom Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

    Express Shipping

    • Not available for the following products: pillow covers, cloth/linen tote bags, wallet phone cases and socks. 
    • Available in the USA, Canada, Australia and most of Europe. Not available for all countries.
    • Does not qualify for use with any Free Shipping Coupon Codes.
    • If you are ordering items that are not available for express shipping but also products that do qualify, please contact us and we can upgrade the qualifying products to express shipping.
    • Custom Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

    Delivery Times

    On average it takes us 5 to 8 business days to print and hand stitch your order before we ship it out. There may be some delay during holidays. Otherwise you can expect the following ship times:

    Standard Ship Times:

    • USA: 3 - 4 Weeks
    • CA/UK/AUS:  - 4 Weeks (wallet phone cases may take 15-45 days)
    • Rest of World: 3 - 5 Weeks 

    Returns/Exchanges/Cancellation

    • If you would like to cancel your order please do so within 24 hours of your purchase.

    No returns or exchanges.

    • We only replace items if they are defective or damaged. Please send the email to us within 5 days after you receive your package.

     

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